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Discover reviews on "best 3cx alternative" based on Reddit discussions and experiences.

Last updated: October 18, 2024 at 02:24 AM
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Best 3CX Alternatives

CXone

  • Pros:
    • Considered better than Avaya by some users.
    • Users are working through kinks but find it better than Avaya.
  • Cons:
    • Mixed reviews with some users still working out issues.

Yeastar P Series

  • Pros:
    • Offers advanced features like group voicemail, streaming MoH, and separate routing and queues for SMS.
    • Provides good support and actively improves the product based on partner feedback.
  • Cons:
    • Not perfect, with some issues reported by users.
    • Might take time to perfect based on ongoing feedback.

Wildix

  • Pros:
    • Considered much better than 3CX by users who made the switch.
  • Cons:
    • Limited rollout at the moment and might take time to improve further.

User Opinions on 3CX

  • Many users express dissatisfaction with 3CX, citing issues like feature removal, difficulty in dealing with management, and lack of partner support.
  • Complaints include removal of features, poor management decisions, and lack of support for partners.
  • Users mention problems with the latest versions of 3CX and express reluctance to upgrade.
  • Some users feel that 3CX prioritizes profit over customer satisfaction.
  • Criticisms include missing features, licensing challenges, poor partner relationships, and security concerns.
  • Overall sentiment is negative towards 3CX, with users feeling the need to seek alternatives due to various issues.

Other PBX Alternatives

FreeSwitch

  • Pros:
    • Easy setup, compatible with most SIP phones and softphones.
    • Offers good price-performance and ease of management for those comfortable with Linux.
  • Cons:
    • Requires time and effort for installation and setup.

VitalPBX

  • Pros:
    • Offers Debian OS, Asterisk, and a free version with a starter license option.
  • Cons:
    • Seen as a good alternative to FreePBX, which some users feel is declining.

In conclusion, users suggest alternatives like CXone, Yeastar P Series, Wildix, FreeSwitch, and VitalPBX as better alternatives to 3CX due to their features, support, and overall user experience. The negative feedback surrounding 3CX mainly revolves around feature removal, management decisions, and lack of partner support, prompting users to seek more reliable alternatives.

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