Firestone Comments Summary

Employment Experience at Firestone

• Mixed Experiences: Comments vary from negative experiences with work-life balance and work hours to positive experiences with good co-workers and learning opportunities.
• Pay and Benefits: Pay is considered weak, with some mentioning the opportunity to make good money as store managers.
• Tech Quality: Mixed opinions on tech quality with some praising the techs while others criticizing them as inexperienced.

Tire Service at Firestone

• Tire Damage Complaints: Many users reported instances of tire damage caused during service at Firestone, with varying responses and suggestions on how to handle the situation.
• Service Quality: Firestone's service quality is debated, with recommendations to seek local shops for repairs due to trust issues.
• Cost and Repair Suggestions: Complaints about high prices and suggestions to seek repairs elsewhere, even doing repairs oneself with parts from RockAuto.

Relationship between Bridgestone and Firestone Tires

• Quality Comparison: Opinions on Bridgestthe one being of higher quality compared to Firestone.
• Recommendations: Recommendations for purchasing Bridgestone tires over Firestone and seeking sales like Black Friday deals.

General Recommendations

• Avoidance of Firestone: General consensus to avoid Firestone for non-tire services.
• Quality Concerns: Concerns raised about the quality of service and repair work at Firestone.
• Suggestions for Resolution: Recommendations to escalate concerns to corporate or seek a second opinion on repairs.

Overall, the comments provide a mix of experiences and opinions on Firestone's service quality, pricing, and professionalism, ultimately cautioning against relying solely on the chain for vehicle repairs.