Summary of Reddit Comments on "Netgate"

Netgate and pfSense Plus

• Users expressed frustration with Netgate's support and the behavior of Netgate's owner gonzopancho.
• Some users found Netgate and their support to be subpar.
• There was criticism of OPNsense support as well, with comments about their forums not being very good.
• Users seemed to prefer OPNsense forums over OPNsense's own forum.
• Suggestions were made for OPNsense to hire more support staff.
• Negative experiences with Netgate's customer interaction were mentioned by some users.
• Users reported being banned from the PFsense subreddit by gonzopancho.

Comparison between pfSense and OPNsense

• Users found reddit forums and community for OPNsense to be more respectful and helpful compared to Netgate.
• Some users preferred OPNsense to pfSense due to quicker feature and hardware support, despite challenges in finding answers to problems.
• Users had various negative experiences with pfSense support or Netgate's behavior, leading some to switch to OPNsense or consider switching.
• The user experience of using OPNsense was described as more pleasant compared to pfSense.

Hardware Recommendations and Pricing

• Recommendations were made for Protectli boxes for running OPNsense and managing traffic.
• Users suggested purchasing Supermicro SuperServer SYS-5019S-W4TR-1U-4LFF servers for running pfSense.
• Users criticized Netgate hardware for being overpriced or of poor quality.
• Concerns were raised about the pricing of pfSense Plus and the lack of unique features justifying the cost.

Software Updates and Downloads

• Users expressed frustration with the new requirements for account registration to download the pfSense CE edition.
• Concerns were raised about the potential lack of security patches for those not purchasing the updates.
• Users were dissatisfied with the lack of direct download links to the CE edition on the website.
• Some users mentioned considering switching to OPNsense or other alternatives due to the changes in pfSense policies.
• Netgate's communication and handling of updates were criticized as insufficient and causing confusion among users.

General Sentiment and Community Reaction

• Overall, there is a mixed sentiment towards Netgate and pfSense, with some users expressing disappointment and considering switching to OPNsense or other alternatives.
• Users expressed concerns about the changes made by Netgate affecting the user experience, transparency, and trust within the community.